Legal
Policies
Everything that governs an order with Brandevois, in sections you can link to and print. If anything here is unclear, call us before you order.
Terms of ServiceOrders and proofs, quotations, samples, pricing, artwork rights and indemnity, color tolerances, messaging, liability and governing law.19 sections
Refund and Returns PolicyThe seven-day claim window, what counts as a fault, when an order can still be cancelled, restocking, transit damage and stock failures.11 sections
Privacy PolicyWhat we collect and why, how consent to email and text messages is recorded, who your data is shared with, retention and your rights.12 sections
SMS Terms and ConditionsThe text messaging program: what we send, how often, message and data rates, STOP and HELP.9 sections
Shipping PolicyWhere we ship, how production and shipping timing works, costs and insurance, split shipments, transit damage and address accuracy.8 sections